Hi. How can we help?

Editing an order or payment via the Orders List

Use the Orders List to easily edit orders and payments during a shift or during theEnd ShiftorEnd Dayprocess. Use thesearch functionorfiltersto find the specific order you want to edit.

订单_List.png

Editing an order via the Orders List

  1. Tap the订单button in the navigation bar at the bottom of the screen to view the Orders List.
  2. 点击订单。这将带给你Orderscreen for that order.
  3. Edit the order (seeEditing Ordersfor more information).

Editing a payment via the Orders List

  1. Tap the订单button in the navigation bar at the bottom of the screen to view the Orders List.
  2. 点击订单。这将带给你Orderscreen for that order.
  3. Tap thepay_icon.pngicon at the top right of the screen. If you are inQuick Service mode, tap theOtherbutton on theOrderscreen. This will bring you to thePaymentsscreen.
  4. If the payment has not yet been processed, select a payment type (SeeTaking payments and tipsfor more information).
  5. If the payment has been processed:
    • Add a tip by tapping the greenAdd Tipbutton.
    • Adjust a tip by pressing theChange Tipbutton.
    • Adjust the paid amount by tapping on the total amount paid and tappingChange Amount.
    • Void the payment by tapping on the total amount paid and tappingVoid Payment.
    • Void the receipt by tapping theVoid Receiptpayment type.
  6. If the receipt has been finalized, note that the user mustUnfinalizethe receipt before voiding the payment. To unfinalize the receipt, tap on the total amount paid and tapVoid Payment. A pop-up message will appear asking you to confirm if you would like to unfinalize the receipt. TapUnfinalize. Now that the receipt has been unfinalized, tap on the total amount paid once again and tapVoid Payment.

Change_Amount.png

Was this article helpful?

0 out of 0 found this helpful