手术失败 ?
你好
您能否帮助我理解为什么我的一位客户(BusinessID 140642999074818)在成功通过预订API发送预订后,始终收到一条aperation_failed的通知,并带有“ TIMEDED OUTED”消息,如下所示:
:params => {“ notification time” =>“ 2022-03-25T18:15:50.394+0000”,“ notificationId” =>“ 726279A0-AA36-AA36-AA36-4DBC-AF52-AF52-D87CA4EE84EE84525”“保留权” =>“ 9614E-9A3A-47BD-9FD1-CB2032E91000”,“ tableDescription” => nil,“ table” => nil,“ coundment” => nil => nil => nil => nil,“
保留参考的示例:
9614E17E-9A3A-47BD-9FD1-CB2032E91000
AEBEF692-E0EE-47FA-9751-D4A3533877757
2BDB702C-A22E-4507-A0BA-850FB53FBFBD
谢谢你的帮助 !
Delphine
答案
嗨,德尔芬,
您能否澄清一下您发送的每次预订是否会发生这种情况?
你好,
这家餐厅本周关闭,但我检查了最后一个开放日:4月9日,晚餐:
15个预订,所有这些都寄给卡希尔,所有这些都有相同的错误(甚至有很多错误都有两次错误)
谢谢你的帮助。
Delphine
对此有任何想法吗?:)
嗨,德尔芬,
很抱歉,这些示例似乎有点太老了,因为我找不到相关日志。您能分享一个新的示例吗?
谢谢你。
Lightspeed总部
你好,
每个寄给收银员的预订仍在发生此问题。
今天 :
:params => {“ notification time” =>“ 2022-05-11T10:27:12.053+0000”,“ notificationId” =>“ BE8252-B0BD-44E1-44E1-8F38-D30F9851390F”,““保留重新” =>“ 274E7563-B4E7-4725-99B3-BB907E95108F”,“ tableDescription” => nil => nil,“ table” => nil,“ coundlyid” => nil => nil,“
params => {“ notificationtime” =>“ 2022-05-11T10:06:54.860+0000”,“ notificationId” =>“ EC57153C-D1DC-4570-A24E-A24E-483A0F8B3CB9保留权重“ =>” 8B2F3A05-CEE8-4FDD-B716-BD9485DF6894“,” tableDescription“ => nil => nil,” table” => nil,“ councoriD” => nil,“
params => {“ notification time” =>“ 2022-05-11T10:35:49.043+0000”,“ notificationId” =>“ E031DC2E-0AF9-0AF9-4BEB-A964-7271E2D7AAF”保留权重“ =>” 0701D732-07C4-4709-B84E-DE630809BAA9“,” tableDescription“ => nil,” table” => nil,“ counduceid” => nil => nil,“ meesse
谢谢你的帮助
Delphine
你好,
我想我在集成设置中发现了一个错误并将其修复。您能告诉我问题是否存在?
谢谢你。
Lightspeed总部
你好约里克,
现在确实没有其他例外了,谢谢!
但仍然:/
1/我们收到很少的检查通知,这是用户问题吗?他们不能正确关闭桌子吗?
2/我们现在收到相同保留权的检查通知,但有不同的帐户。
例如,超过4天:(我们的参考文献与一个月前发生的预订有关!)
[2022-05-15 03:30:41 +0000] info- {:path =>“/ikentoo/v1/webhook”,:headers => {},:method => =>“ post”,:total =>>>>>>>>>>>>>>>>129.03,:db => 58.34,:status => 200,:params => {“ notification time” =>“ 2022-05-15T03:30:30:16.973+0000”,“ notificationId”A3BB-2D642B581EA9“,” NotificationType“ =>” checkEdout,“保留重新” =>“ A59386F5-4CBA-4E9D-8EF1-61CCE1BC677D”,“ TableDescription” =>“LePérolles,表4”,“表” => 4.0,“ AccountId” => 23812200632999318,“ notificationPayload” => {“ checkoutdate” => {“ checkoutdate” =>“ 2022-15-15-15-15-15t03:30:03.411+ 30:03.411+0000“,”项目“ => [...],...
[2022-05-16 03:33:43 +0000] info- {:path =>“/ikentoo/v1/webhook”,:headers => {},:method =>“ method =>” post”,:total =>>>>>>>>>>>>125.09,:db => 50.38,:status => 200,:params => {“ notification time” =>“ 2022-05-16T03:33:33:42.787+0000”,“ notificationId”9C0F-84A622883ACC“,” NotificationType” =>“ checkEdout”,“保留重新” =>“ A59386F5-4CBA-4E9D-8EF1-61CCE1BC677D”,“ tableedescription” =>“ lepérolles,表4”,“表” => 4.0,“ AccountId” => 23812220063299331,“ notificationpayload” => {“ checkoutdate” =>“ 2022-05-16T03:30:06.214+0000”,“项目” => [.. {..},..
[2022-05-17 03:30:43 +0000] info- {:path =>“/ikentoo/v1/webhook”,:headers => {},:method => =>“ post”,:total =>>>>>>>>>>>>>>>>121.77,:db => 53.88,:status => 200,:params => {“ notification time” =>“ 2022-05-17T03:30:30:23.524+0000”,“ notificationId” =>“ 6B90C06F-4D65-4D65-404E---404E----404e---404e----404e-----404e-----404e-----404e------404e-----BA62-F9A0CB468E7C“,“ NotificationType” =>“ checkEdout”,“保留重新” =>“ A59386F5-4CBA-4E9D-8EF1-61CCE1BC677D”,“ tableedescription” =>“ lepérolles,表4”,“表” => 4.0,“ AccountId” => 23812220063299344,“ notificationpayload” => {“ checkoutdate” =>“ 2022-05-17T03:30:10.265+0000”,“ items” => [{...}],..
[2022-05-18 03:30:40 +0000] info- {:path =>“/ikentoo/v1/webhook”,:headers => {},:method => =>“ post”,:total =>>>>>>>>>>>>>>>70.77,:db => 46.35,:status => 200,:params => {“ notification time” =>“ 2022-05-18T03:30:30:15.725+0000”,“ notificationId”AD72-DD68E9710FE9“,” NotificationType“ =>” checkEdout,“保留重新” =>“ A59386F5-4CBA-4E9D-8EF1-61CCE1BC677D”,“ tableedescription” =>“ lepérolles,表4”,“表” => 4.0,“ AccountId” => 23812220063299357,“ notificationpayload” => {“ checkoutdate” =>“ 2022-05-18T03:30:05.483+0000”,“ items” => [{...}],...
与
CA5EE152-9395-400A-AA5D-A980BCA4BE85
89783BDA-4061-4387-923D-D6DE6146D4CA
谢谢你的帮助!
嗨,德尔芬,
这看起来像是契约中的工作流问题。他们有多个开放帐户,其中大多数由在线预订集成创建。他们应该关闭或无效这些帐户。
当一个帐户在同一天未关闭时,第二天将其重新创建新帐户,您会收到通知。
Lightspeed总部