Hi,
I am looking for changing the product order price dynamically. For example - On product details page, I will have size in cm (centimeters) with - and + buttons. using these buttons, size would increase and every 0.5 cm increase will have 0.2 increase in price. I can increase visually by javascript however I am not sure how to hold the price on cart page?
Product A will have default price of $100 added in Ecom's backend, on product details page we have size box with -/+ now if an visitor increase the size and price increases to $101.20 how will this product be added in cart with new modified price of $101.20 ?
Anyone can guide me?
Thanks!
Zack
I need to changed the search engine statement so that is only searches FULL TITLE and TAGS. The search function is too much of a deep dive and customers are not finding items.
Please Advise
Hi,
Is there any option on collection page where I can show product listing sort by availability like "out of stock" or "in stock" products?
If it's not possible in sorting then any way I can show these within filters or sidebar?
I tried to find in docs however didn't find anything.
Please suggest.
Thanks,
Zack
Has anyone successfully integrated the Lightspeed inventory management to their Elo touch screen? If so, was it through the Elo backpack or Windows?
Hi,
Does anyone also has problems with the orders/shipped webhook. Untill yesterday 24 may 2022 at 22:46 it was working fine. Now this morning 25 may 2022 it stop working. Sometimes it works but there is no data in the webhook.
Is there no way for ecom to see that a new customer to online ordering is an existing in store customer?? we are continually ending up with dup customer records when a regular in store shopper buys something on line and creates their account.... no way around this??
I have recently activated the LS gift cards on our website and I am astounded at how basic they are. A few simple coding changes are all that is needed to make these function relatively well but it seems LS has no interest in putting forth a little effort. I am to the point where I am about to just turn them off. It is ridiculous that I have to follow a gift card purchase up with an email to the recipient explaining who the gift card is from and another to the purchaser explaining that we have sent an email to the recipient explaining who the gift card was from. My points here are not new, I have seen every point I am making multiple times here in this community with no response from LS. But I will list out the problems again.
1- There needs to be a section where the purchaser can enter who the gift card is from.
2- There needs to be a section where the purchaser can enter a message.
3- There needs to be a delayed date and time for the gift card to be sent.
4- There needs to be a few blocks in the setup where we can upload our own images.
That's it. As it is now, the recipient receives an email with the gift card and has no idea who it is from, actually the email states in the subject heading that it is from us....another problem.
These are not difficult changes to make but it seems that LS has a really big problem with implementing small simple changes that make a lot of sense to the end user, your development team should try talking with some of us, we know what works and what doesn't.
It is my hope that someone from LS can reply to this with a concrete solution, not the typical "we will send a request".
And, by the way, all those lovely emails you send out asking if I would recommend LS, the answer is no and this is why. And this is coming from someone who has been with LS since 2011, I am honestly at my wits end.
Maybe I am missing something as we are new to Lightspeed but have been running a retail store and Retail Pro software for 16 years. We have been online with Magento for 5 years and I do not understand why you have sell Lightspeed Retail and Lightspeed Ecom modules as an omnichannel solution and there is no code for them to communicate with each other on pricing?
For example when we reduce the online pricing in our POS for a matrix of products we assume it would synch up to our web store. It would then show a price change from the original MSRP price and mark it with a red slash and sale, as this is how our previous system worked.
However when we do mark downs we have to manually enter the MSRP into eCom for each item, for price mark ups we have to manually remove the MSRP from eCom for each item. This makes no sense as it increases the amount of work us retailer have to do by two fold.
Someone please tell me I am missing something or someone tell me that this is going to be fixed asap?
Some of our images that are under Tools --> Files, keep getting deleted. For some reason every now and then, some images just disappear. I asked lightspeed support and they say it could be an API issue. Not sure why an api would delete these files at random. So I was hoping someone knows more about this?
I never know what images are going te be removed and always find them when a craw tool says there are broken image links.Tnx!
Instead of displaying 0.00 we would like it to display free
{% if shop.b2b %}
<span> ({{ method.price_excl | money }})</span>
{% else %}
<span> ({{ method.price_incl | money }})</span>
{% endif %}
They are discussing a similar thing here
This is what we need to display
Instead of this
Thank you in advance for any help
I am using request.device.mobile but that is not working, it work in mobile but not in case of Ipad or tablet.
Please provide me details about request.device.platform and/or request.device.type, it can solve my problem.
Please guide.
Thanks,
Zack
When a customer purchases an item (lets say for $100.00) and then exchanges for an item for (lets say $150.00) and then subsequently returns the exchanged item, the LightspeedPOS and Lightspeed Payment system only allows a refund of the up charged amount (in this instance $50.00). How ridiculous is it that we are unable to refund the customer the entire sale amount?
We've contacted Lightspeeed and their recommendation was to create a "miscellaneous sale" to perform a refund (which by the way has to be processed via the "old interface" on an iPad as you cannot perform this type of transaction from the current "new interface". When I attempt to perform a "miscellaneous sale" for a negative balance and use the "refund to a different card" option we get a pop up that says:
"Unable to refund using another card"
"Your payment gateway does not allow this type of refund"
Lightspeed also offered us the solution of cutting a check to the customer or issuing a cash refund (which is not how our company operates).
I hope the developers at Lightspeed read this message and create a new way of performing this type of transaction as it is a MAJOR flaw in the system and is really hanging us retailers out to dry which in turn leaves our valued customers out to dry.